These are some of the kind words from some of our valued customers
I just wanted to express my thanks and appreciation for the very prompt delivery of heating oil to Cider Cottage.
With every good wish to you all.
Great appreciation for such speedy delivery......two days from order is pretty impressive & at a great price! Many thanks again. Regards to your team.
Thanks again for your help today, in pulling forward my order for oil. You have been so helpful and a true lifesaver! Your driver was lovely and very polite too – All in this has been the best service I have received from any company all year,I cannot recommend your company highly enough to friends and family. You have a customer for life!
Thank you again
Hi Abi, thankyou so much for your phone call and e-mail, glad we delivered on our promise, we will always endeavour to give a 5 star service..
Can i just say what a great experience we have had from ordering from your website to delivery, your driver was very helpfull as i had over ordered which was not a problem as I was happy to leave the balance as a credit on my account but then noticed you had credited my card the next day with £72.63, we will deffinately be using this service again.
all the best Bob and Jean.
Hi Bob and Jean, thank you for your great comments. We automatically refund any under delivery the next day.
Many thanks for getting our oil out so quick and at a great price, lets hope your service continues at this level, great work keep it up we will be telling our Friends.
Hi John ,we will endeavour to always offer a great service at a great price.
Great service! Have a great weekend.
Thanks Steve from THE HEATING OIL TEAM.
Hi, very many thanks.
Yes the service is excellent, I'll spread the word.
Best wishes John
Hi John, thank you we aim to please, from the quote to delivery
What can I possibly say !!!. First - so sorry that somehow I completely and now very obviously misread the measure glass on our oil tank. Did wonder why/how we had used so much oil yet unbelievably believed what I incorrectly read was correct.Your driver Peter was very good about it. Please thank him "again" on our behalf.Please do not reimburse the payment balance from my payment - holding it as credit for our inevitable new order from you when next required.
Sorry Again Regards, Colin.
Hi Colin, not a problem these things happen, your card has allready been credited. we look forward to assisting you in the future , All the best from THE HEATING OIL TEAM!
Hi ,Just to say we were so pleased with our recent oil delivery service we received from The Heating Oil Company.
From the online order to both phone enquiries and our delivery man, Tom, everything was very smooth & we will definitely be using you again.
Best wishes & thanks,
Hi Keely, many thanks for your message, we aim to prodive the best service for our customers and we will pass your kind comments on to Tom.